Auto Accessories Garage Reviews

This company took out more money without my consent. I am filing a law suit against this company. DO NOT order any parts from them. If i could give a negative star rating i would in a heart beat

Purchased a soft tri fold tonneau cover, Tonno Pro for my 2022 F150. Had this same type of tonneau cover for 13 yrs on my other truck and never had a problem. This tonneau cover when it rains bows with deep pooling water between spacer bars, enough water laying on it you cannot lift it to open it. When I contacted this company they said it is normal and water will come off when vehicle gets driven and refuse to exchange it. The material is either poor quality or the spacer bars are not correctly placed but they said it was installed and now used so they refuse to do a return for an exchange. How can you find out that something is wrong with the item if you don't put it on and try it out! Buyer Beware.

Their customer service is absolutely horrible! Been trying to get answers for where is my products I ordered weeks ago. They just do the run around saying they don't know. I would NEVER recommend this company! Nor will I do business with them again. Absolutely disgusting company!

Don't be fooled by vehicles of similar makes to your car that had been parked at Euro Auto Garage. It's a gimmick to lure you in to get scammed. These cars had been parked in the said workshop for months to create an impression that the shop is doing very well thus all customers must wait for their slots. Repair cost are generally 60 to 70% higher in cost. Accessories or spareparts are marked up at least 350 to 450% hence enter at your own risk. Consumers Beware!

I ordered a cargo mat for my specific make of vehicle. It didn't come close to fitting. Contacted the company and sent pictures. I did this within minutes of receiving it. They said it looked used and would not do anything. Wish I had read the reviews first. What a sorry company.

I ordered a Tonno-Pro Cover LR-6001 for my Honda Ridgeline, the product arrive in under a week. The price was great for what I wanted to pay. I am 70 years old and it took me about 90 minutes to install counting breaks and talking with my neighbors. I could not be happier with both Auto Accessories Garage and the product. Looks great and serves the purpose I bought it for.
Thank you Auto Accessories Garage for making this experience a 5 STAR...

I recently bought seat covers for my 2018 truck and they wasn't correct so I'm being charged 70 bucks for a restock and return fee. Totally disagree with their ways. There's better places to order.

They will rebox an item to make a sale knowing its not the correct part. Good luck getting money back

Terrible company to work with. Ordered a Tonneau cover and bed mat for my truck, bed matt never arrived and tracking showed from the start issues, Autoaccessoriesgarage support did nothing until the 3 or so contact, now the package is considered "Lost" and will be another 8 days before they decide what to do.
The tonneau cover has a defect, again autoaccessories said they were in contact with the manufacturer asking for pictures and such but no resolution. I contacted the manufacturer directly and within minutes I am working with them on a resolution. Autoaccesoriesgarage.com is totally worthless and does not stand behind their sale. Avoid them at all costs.

First off, be sure to check your items on your order confirmation. I KNOW that I ordered all AutoVentShade items but they sent a Good Year and a Stampede, one wasn't even for the right vehicle. I then wanted to send them back, but they were going to charge me for return shipping, and also charge me a restocking fee of 15%!
Well, to avoid the restocking fee, I ordered 2 other products for 2 other vehicles. I told them I wanted to go ahead and pay for the items so that I would get them sooner, but they messed that up as well. It took 3 weeks for me to get them.
On top of that, the shipping charges they were going to charge me were rediculous! 14 and 15 dollars a pc!
It took 4 calls to customer service the get all my refunds and return charges. At one point I had to ask for a supervisor to handle the call because the lady handling the call could not help me. Richard then handled the call and issued me 3 refunds, but I had to call again even after that because 1 refund had not been properly put through.
NEVER AGAIN.

I ordered a S&B cold air intake for my Jeep. I received the package from UPS and opened it today to install the air system to find that every part was there EXCEPT the 3 Cent fitting that as the wrong fitting. The fitting shipped did not even fit their own part! Now I have a system completely installed and missing the main air part, A 3 CENT FITTING! I am so upset at these jerks.

We are moving and wanted to protect the catalytic converter on the 1999 Rav4. Their part said UNIVERSAL on it so we bought it and took it to a mechanic to install. The mechanic informed us they couldn't install the CatClamp bc the clearance was too low.

So we tried to return the part. The company said in the fine print was, "clearance is customer responsibility." OK, but also they knowingly labeled it "universal" so there's that.

They emailed a shipping label, but we reiterated we are moving and the printer is packed already. We wanted a pick-up, or short of that, a label mailed. The CSR said they couldn't do that. But he said if we emailed the receipt from the USPS they would refund our return shipping.

They charged a 15% "restocking fee" and did not honor the USPS receipt. So only purchase from this company if you want to pay more than $75 for a lot of phone calls and hassle, but no viable part for your car.

Our landlord raised the rent. So did all other landlords in Arizona. So... We had to move halfway across the country. But did we want our catalytic converter stolen on the way? No. So we bought the Cat Clamp from Auto Accessories Garage. It said "universal". We brought it to the mechanic who said it doesn't work on Toyota Rav4. So I went to return it they wanted me to print a ups label. I couldn't. Printer is packed up. So the guy on the phone said if I went to usps, they'd refund shipping fee as a courtesy. Long story short they never did. And said the fine print tells consumers there must be a 3 inch clearance on the vehicle. How the heck would I know that about my car? It says UNIVERSAL. Why would I think it wouldn't fit? And why not just honor your promises?

I was hesitant to use autoaccessoriesgarage due to bad reviews, but since they offer Paypal I took a chance. I'm glad I went with them! I was able to get the product for the best price around and shipping was quick. One of my floormats was defective and they were easy to work with to exchange the item. They even let me keep the item until the new one arrived so I wasn't without all weather mats during the winter. I would use them again.

They apparently don't stock anything and everything is shipped from manufacturer. The item I ordered was estimated to be shipped within a few days. After a week had passed, I contacted them to find they were on backorder from the manufacturer. Weeks later I received a shipping estimate of several weeks out and out of curiosity I went back and looked at the product page on their website and the shipping date for new purchases was updated to just a week so they are deceiving others.